Welcome to Happy It’s Fixed!. By accessing our website, requesting a quote, booking a service, or opting into our mobile messaging program, you agree to be bound by the following Terms of Service. Please read them carefully.
1. Program and Brand Name
Happy It’s Fixed! (“we,” “us,” or “our”) operates a direct-to-customer mobile messaging program to better communicate with our residential remodeling and handyman clients.
2. Program Description
Our text messaging program (Jobber) is used to provide customers with operational updates, scheduling confirmations, technician arrival notifications, job reminders, project estimates, digital invoices, and occasional promotional or marketing service updates.
3. Message and Data Rates Disclosure
Standard message and data rates may apply to any text messages sent or received in connection with our services. These charges are billed by your mobile carrier and are the sole responsibility of the customer. Standard carrier fees could be charged to your mobile bill or deducted from your prepaid balance.
4. Message Frequency
Message frequency varies depending on your active service requests, project status, and communication preferences. You will primarily receive messages related to active service bookings and invoicing, along with infrequent general business announcements.
5. Customer Support Contact Information
If you have questions, need assistance, or require help with our text messaging program, you can reply directly to any of our messages with the keyword HELP. Alternatively, you may contact our customer support team directly at 612-865-5312or via email at info@happyitsfixed.com.
6. Opt-Out Instructions (STOP)
You maintain full control over your communication preferences and can unsubscribe from our text messaging program at any time. To stop receiving text messages from Happy It’s Fixed!, reply to any message with the keyword STOP. Upon receiving your opt-out request, we will send you a single confirmation text message to verify you have been unsubscribed, and no further automated text messages will be sent unless you explicitly opt back in.
7. Link to Privacy Policy
We take your privacy seriously. For details regarding how we collect, use, and protect your personal information and mobile data, please review our full Privacy Policy HERE.
8. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Illinois.
9. Contact Us
For any additional questions regarding these Terms of Service, please contact us at:
• Business Name: Happy It’s Fixed
• Phone Number: 612-865-5312
• Email Address: info@happyitsfixed.com
• Physical/Mailing Address: 1016 Darrow Ave, Evanston, IL 60202